FAQ

Ritual Hair Oil

Can I use Cast + Rose every day?

Yes. A few drops through the lengths and ends can be used daily to soften, smooth, tame flyaways, and add polish. Start with less and build as needed.

Is Cast + Rose suitable for all hair types?

Cast + Rose can be used across hair types, with the amount and application adjusted to what your hair needs. Finer hair may prefer a lighter application through the ends, while dry, thick, wavy, curly, or coily hair can welcome a more generous treatment.

How do I incorporate Cast + Rose into my haircare routine?

Think of Cast + Rose as a finishing layer of care. Use a few drops after styling, before movement, as part of your nighttime routine, or more generously as an overnight treatment. Warm the oil between your palms, then press and smooth it through your hair.

Is Cast + Rose vegan and cruelty-free?

Yes.

Can I use Cast + Rose products while pregnant or breastfeeding?

If you are pregnant, breastfeeding, or have any concerns about using essential oils or botanical ingredients during this time, we recommend consulting your physician or qualified healthcare professional before use.

Orders & Shipping

When will my Cast + Rose order ship?

Orders are processed within 2 business days. Once your order has shipped, you’ll receive a confirmation email with tracking information.

Where does Cast + Rose ship?

We currently ship to all over the US.

How can I track my Cast + Rose order?

Once your order ships, you’ll receive a confirmation email with a tracking link. You can use it to follow your order from our door to yours.

Returns & Exchanges

What is the Cast + Rose return policy?

If Cast + Rose isn’t right for you, contact us within [X] days of delivery at [email address] to begin a return. [Insert your exact return eligibility and refund policy.]

What if my Cast + Rose order arrives damaged?

We’re here to make it right. If your order arrives damaged, please contact us at hello@castandrose.com within 7 days of delivery with your order number and photos of the damage, and we’ll take care of the next step.

Contact

How can I get in touch?

Questions about your order, your ritual, or anything Cast + Rose? We’d love to hear from you. Reach us at hello@castandrose.com.

How quickly will I receive a response from Cast + Rose?

Our team typically responds within 2 business days.